What to do after a car accident.

The hours and days after a crash are when claims are quietly won or lost — usually by people who had no idea they were making decisions. This is the checklist we wish everyone had. Use it whether or not you ever call us.

Check my claim

If anyone is hurt right now, call 911 before reading anything. This guide is general information, not legal or medical advice; the rules and deadlines that apply to you depend on your state and your facts, and an attorney licensed where the crash happened can confirm them at no charge.

1

Get safe, then get help

First minutes

Move out of traffic if you can, hazards on. Call 911 even for a crash that looks minor — a police response creates the report that everything downstream refers to, and a medical response creates the first record of your condition.

2

Record much, say little

Before vehicles move

Photograph vehicle positions before anything moves, then damage on all vehicles, plates, the road surface, skid marks, signals and signs, weather, and any visible injuries. Wide shots first, then close. Beyond exchanging information and answering the officer's questions, you don't need to narrate, apologize, or speculate about fault — statements made at the scene get quoted back later.

3

Exchange and identify

Before leaving

Driver's license, insurance card, and plate for every driver involved — photos beat transcription. Names and numbers for witnesses; they leave fast and are hard to find later. Ask the officer how to get the report number. If a commercial vehicle is involved, photograph the company name and any number on the door.

4

Don't diagnose yourself at the roadside

Ongoing

Adrenaline masks injury, and "I'm fine" said near a bodycam or on a recorded line becomes evidence. If you're asked how you are, "shaken up, I'll get checked out" is both true and safe.

5

Get examined, even without an ambulance

Same day or next morning

Neck, back, and soft-tissue injuries commonly surface a day or two later, and the gap between crash and first visit is the single most common thing used against injury claims. ER, urgent care, or your own doctor — what matters is that the visit happens and the crash is in the chart.

6

Report it to your own insurer

Within a day or two

Most policies require prompt notice, and skipping it can jeopardize your own coverage — including uninsured-motorist protection you may need. Stick to the facts of what happened; you don't need to characterize injuries you haven't been examined for yet.

7

Start one folder

Today

Digital or paper, one place: report number, photos, the other driver's information, discharge papers, receipts. Every decision ahead gets easier when the record is in one spot, and nothing about a claim gets easier with time.

8

The other insurer will call. You can wait.

Usually within days

The at-fault driver's adjuster is trained and measured on closing claims cheaply and early. You are not required to give them a recorded statement, sign a blanket medical authorization, or accept an early offer — and "I'm not prepared to discuss that yet" is a complete sentence. An attorney can handle them entirely on your behalf.

9

Ask for footage before it's gone

Days, not weeks

Intersection cameras, nearby businesses, doorbells, and dash cams are routinely overwritten within days or weeks. Politely ask nearby businesses to preserve the window around the crash; an attorney can send formal preservation demands, which is often the most time-sensitive thing they do.

10

Follow the treatment plan

Ongoing

Keep the follow-up, do the referral, fill the prescription. Gaps and skipped appointments are read as "wasn't really hurt," fairly or not. If cost is the obstacle, say so at the clinic and to any attorney you speak with — there are usually options, and pretending to be fine is the expensive path.

11

Keep a running record

A few minutes, weekly

Pain levels, sleep, missed work and shifts, activities you couldn't do, mileage to appointments. Memory fades in exactly the ways that cost people money; a dated note in your phone is enough.

12

Know that deadlines exist

Sooner than you think

Every state limits how long you have to file an injury lawsuit, and claims against government vehicles often require formal notice within months. We deliberately don't publish per-state numbers, because getting one wrong could cost someone a claim — an attorney licensed in your state can confirm yours in one call, free.

13

Decide about counsel deliberately

When you're ready

Whether it's a firm we connect you with or one you find yourself: ask what the fee percentage is, how case costs are handled, and get the agreement in writing before signing. A good firm answers those three questions without flinching.

Thirteen steps, one card.

Print this page and the list survives on its own. Give it to someone who was just in a crash and doesn't have the attention span for prose right now — nobody does.

  1. Get safe, call 911, get the report number.
  2. Photograph positions, damage, plates, road, injuries.
  3. Exchange license and insurance; collect witness numbers.
  4. Don't say "I'm fine" — say you'll get checked out.
  5. Get examined within a day, even if you feel okay.
  6. Report the crash to your own insurer.
  7. Put everything in one folder.
  8. No recorded statement to the other insurer yet.
  9. No blanket medical authorizations, no early offers.
  10. Ask nearby businesses to preserve camera footage.
  11. Keep every appointment; say so if cost is the barrier.
  12. Log pain, missed work, and mileage weekly.
  13. Ask any lawyer: fee %, costs, agreement in writing.

Six questions tells you whether we can help.

No cost, no obligation, and if your situation doesn't fit, the form says so before asking for your phone number.

Call (888) 555–0142Check my claim